🔒 Privacy Policy

 

Effective Date: June 6, 2025

At Samdema, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.


 

🔐 SSL Protection


We ensure that any page collecting credit card details or other sensitive personal data uses SSL encryption to protect your information during transmission.

 


 

📘 Information We Collect

1. Information You Provide

When you interact with our site, we may collect:

  • Contact Details: Name, email address, phone number, and mailing address.

  • Account Information: Username, password, and other credentials.

  • Order Details: Billing and shipping addresses, payment information, and purchase history.

  • Customer Support: Information you provide when contacting us for assistance.


2. Information Collected Automatically

We automatically collect certain information when you visit our site, including:

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Pages visited, time spent on pages, and navigation paths.

  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience.


3. Information from Third Partie

We may receive information about you from third-party sources, such as:

  • Service Providers: Payment processors and shipping partners. 
  • Marketing Partners: Analytics and advertising services.

 

 

4. Data Collection Purpose Clarified

Our site does not collect your personal information as its primary purpose; any data collection serves only to support your shopping experience and fulfill service obligations.



 

🛠️ How We Use Your Information

We use your information to:

  • Process Transactions: Fulfill orders and manage payments.

  • Provide Customer Support: Address inquiries and resolve issues.

  • Improve Our Services: Analyze usage to enhance our website and offerings.

  • Marketing Communications: Send promotional materials, with your consent.



 

 

🤝 Sharing Your Information

We do not sell your personal information. We will never sell your contact information to third parties under any circumstances.We may share your information with:

  • Service Providers: To facilitate services such as payment processing and order fulfillment.
  • Legal Obligations: When required by law or to protect our rights.
  • We will not use your personal information or any photos for advertising or promotional purposes without your explicit consent.

 


🌐 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance User Experience: Remember preferences and settings.

  • Analytics: Understand how our site is used.

  • Advertising: Deliver personalized ads.

You can manage your cookie preferences through your browser settings.


 

🧒 Children's Privacy

 

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

 



🔐 Data Security

 

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is entirely secure.



 

📅 Data Retention

 

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and enforce our agreements.



 

⚖️ Your Rights

Depending on your location, you may have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of inaccurate information.

  • Deletion: Request deletion of your personal information.

  • Objection: Object to the processing of your personal information.

  • Data Portability: Request transfer of your personal information to another service provider.

To exercise these rights, please contact us at service@samdema.com.

 

 

🔄 Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

 

 

📞 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: service@samdema.com

  • Phone: +86 17279805284

  • Business Hours: Monday to Friday, 9:00 AM – 5:30 PM (EST)